Privacy Policy

Your Privacy Matters At Teyezilla Expeditions, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you. **Last Updated: 10 August 2026** 01. Information We Collect When you browse our website, contact us or make a booking, we may collect information such as: Personal Details * Full name * Email address * Telephone number * Country of residence * Number of travelers Booking Details * Travel dates * Selected experiences * Accommodation information * Pickup and drop-off information * Special requests * Dietary or accessibility requirements where voluntarily provided Payment Information Online card payments are processed through our designated payment provider. Where the payment provider handles your card details directly, Teyezilla Expeditions does not intentionally store complete card numbers or card security codes on our own systems. Technical Information Our website may automatically collect limited technical information such as: * IP address * Browser type * Device type * Operating system * Pages visited * Referral information * Website interactions 02. Why We Use Your Information We use personal information to: * Process bookings * Confirm reservations * Process payments * Arrange experiences * Organize transfers * Communicate with guests * Respond to enquiries * Manage cancellations and refunds * Improve our services * Improve website performance * Prevent fraud * Maintain business records * Meet legal obligations 03. Marketing Where permitted by applicable law, we may send information about: * New experiences * Special offers * Destination inspiration * Seasonal promotions * Teyezilla news You can unsubscribe from promotional communications at any time. Essential booking communications may still be sent when necessary to provide a service you have booked. 04. Payment Providers Card payments may be processed through third-party payment providers. These providers may collect and process payment information according to their own privacy policies and security standards. Teyezilla Expeditions does not intentionally retain complete card information where it is handled directly by the payment provider. 05. Who We May Share Information With We may share relevant information with trusted partners when necessary to provide your experience. These may include: * Payment processors * Hotels * Drivers * Guides * Boat operators * Activity providers * Restaurants * Parks and attractions * Technology providers * Customer support providers * Professional advisers * Authorities where legally required We aim to share only information reasonably necessary for the relevant purpose. 06. International Processing Teyezilla serves travelers from different countries and may use international technology, payment and service providers. As a result, personal information may be processed outside your country of residence. Where required by applicable law, appropriate safeguards will be applied. 07. Data Security We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration or disclosure. However, no online system can be guaranteed to be completely secure. 08. Data Retention We retain personal information only for as long as reasonably necessary. Some information may need to be retained for longer because of: * Accounting requirements * Tax obligations * Legal requirements * Dispute resolution * Fraud prevention * Business records When information is no longer required, reasonable steps will be taken to securely delete or anonymize it. 09. Cookies Our website may use cookies and similar technologies. These technologies may help us: * Keep the website functioning * Remember preferences * Understand website usage * Improve performance * Measure marketing activity You may control cookies through your browser settings. Where required, we will request appropriate consent for non-essential cookies. 10. Your Privacy Rights Depending on the laws applicable to you, you may have rights including the ability to: * Request access to your personal information * Request correction * Request deletion * Object to certain processing * Withdraw consent * Request restriction of processing * Request data portability where applicable * Make a complaint to a relevant data protection authority 11. Children's Information Where a booking involves a child, information should generally be provided by a parent or legal guardian, subject to applicable law. We do not intentionally collect unnecessary personal information from children. 12. Photography Some Teyezilla experiences may involve photography. Where photographs are intended for promotional use, we will obtain appropriate permission where required. You may contact us with questions about image use. 13. Third-Party Websites Our website may contain links to third-party websites. These may include payment providers, travel services, social media platforms and partner websites. We are not responsible for the privacy practices of external websites. Please review their privacy policies before submitting information. 14. Your Requests For privacy-related requests, please contact: Email: teyezillaexpeditions@gmail.com We may request reasonable information to verify your identity before processing certain requests. 15. Changes to This Policy We may update this Privacy Policy when necessary. The latest version will always be available on this page with the relevant update date. Your journey matters. So does your privacy.